Proficiency in Crisis Management and Human Behavior Course

When you’re working on a ship out at sea, there will be a time where you have to manage a large group of people during an emergency, no matter what type of vessel you work on. Controlling where a group of people goes doesn’t come naturally. It takes proper training and a bit of experience. That’s what our Crowd Management Training is designed to do.

Crew members who get their crisis management certification are those who are likely to handle specific duties on a passenger ship. Some role examples that are required to hold the crowd and crisis management certificate on passenger ships include the chief mates, masters, chief engineer officers, second engineer officers, able seafarers, qualified electro/deck/engineering officers and any other others whose job abroad the ship entails them being responsible for the safety of the passengers on board.

This course runs over a full day where you’ll get a mixture of discussion, group exercises, and lectures that will enhance your learning. During each of the information packed sessions, you’re going to get the practical knowledge as well as the theory from our instructors so that you know what’s needed to plan and control a group during a crisis.

After the course, you will have to pass a short exam to get your crowd management certificate and know all that you need to know to handle a crisis. The main thing that you will learn during this course is to create a plan to manage all kinds of situations so that you’re ensuring the safety of the passengers on board the ship as well as your fellow crew members.

The Objectives of the Course

The course at Maritime Education and Training Academy is designed so that students learn specific objectives over the days. Those interested can book there session today and learn the following:

  • Learn how you should apply shipboard procedures.
  • Understand the importance of emergency procedures on board.
  • Acquire techniques that can control other personnel and passengers during emergencies.
  • Learn methods that ensure communication during crises are maintained.

The crowd and crisis management STCW course has a bunch of proven procedures that are needed to ensure the safety of small and large groups. Our course will include a few different factors and aspects that could happen in a crisis so that you’re prepared. You’ll also learn different aspects of human behavior and the mind so you know fully what to expect when a situation arises.


Getting a first-hand experience to see how people will act in general makes it easy to anticipate how they’ll react to a situation that is highly stressful. Our instructors will train students what to look for in people as well as teach them how to handle their own emotions in a crisis. The main way that you can accomplish this is to train your brain to defuse panic as you may feel like everything is out of your control during such an event.

For those who want a long career in the maritime industry, responsible for duties that are related to assisting crew members and passengers on the ship, you’ll need to take crisis management training courses.

Our team of educators at Maritime Education Services are skilled instructors and have a comprehensive curriculum. Those who take this course will learn valuable information and excel in your career.


Topics That You’ll Cover

At our crowd and crisis management training center, you take training modules in both individual and group discussions. A big aspect you’ll learn about is the human behavior factors.  You’ll also participate in interactive exercises that have a video component to follow along with. You’ll learn all the essential skills and practical knowledge to succeed in a job at sea.


There are no prerequisites to take a crisis management and human behaviour course. Those who are found suitable are all seafarers who are employed or are likely to be employed abroad a passenger ship. For those who have already taken a crisis management course, you’ll have to have refresher training every five years. Otherwise, you have to provide evidence that you have achieved the required standard of competence.


See more cruise ship training courses available here

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